Please skim through our FAQ section first before asking a question via e-mail. Most of your questions are already answered there
If you have any questions for/about us after reading the FAQ, or you just want to leave feedback. You can do so by sending an E-mail to support@amrappro.com
If you have any questions about your order, please add your order number and try to be as descriptive is possible.
We do not ask this to be a pain, but rather to get your questions asked quicker!
Yes you can, but you have to be swift. Once your order is being printed, unfortunately we cannot change the order anymore. So if you need a change of size, contact our support team ASAP via support@amrappro.com Do not forget to mention your order number when contacting our support team.
As long as your item is not shipped yet, we can still change this in our back end system. Please mail us the correct address and your order number to support@amrappro.com and we will take care of it.
Once the order is shipped out (you will receive tracking info when shipped), it is out of our hands. If that is the case you need to contact the carrier who is delivering your items.
As long as your items are not in print yet, you can still cancel your order. When your item is "in print" we cannot cancel anymore since they are already being made. To cancel your order mail us at support@amrappro.com Use "Cancel order #ORDERNUMBER" and we will take care of it.
If you need to return, exchange or refund your order, please read the following instructions carefully:
They are all printed and sewed in America. Did you know that we even give veterans jobs so we can support them? Yep, we love to do good and this way you can be certain your item is fully made in America and in good hands :)
Currently we run all our support digitally. Therefor there is no need for us to have a phone number to run support through. Our systems are pretty streamlined and we thrive to answer your questions in a timely matter.
Allthough we ship worldwide, We operate from the USA. This does not mean you cannot order if you are not from the USA. The credit card companies / paypal will simply use your own currency on check out.
We pride ourselves on quality. We also love the fact that you will have a Limited Edition Item. Our items can only be bought on our store and nowhere else! Besides that, we work with the best designers in the bizz. We also work with the best sewers in the bizz. Did you know that you cannot break the seams of our leggings no matter how hard you try?
Other than that; All our items are hand made in America! We do not import the "not so good stuff" from China. Nope, we print, cut and sew your order by hand. Our items are printed on demand. This means, when your order comes in our creation process starts.
Unfortunately - Great quality comes with a price. Therefor we have to price our items like we do to maintain great quality. Yes, it is pricier then normal, but you will receive an item of topnotch quality that will last way longer than any other similar item you will purchase from another store.
Other than that we work with materials that are top of the bill. We do not settle for materials that are not up to par or lose it's vibrancy when stretching. We only work with fabrics and printing techniques that we have seen ourselves. This is what it makes it a little more pricey, but worth it even more.
Yes we do, send us an email at support@amrappro.com titled "INFLUENCER" if you are an influencer with all your social media accounts, if we think you're a good match for us we will contact you back.
We sure do. We can offer you a 10% deal on all our items.
No worries, we ship worldwide!
To | Basic | Expedited |
---|---|---|
USA |
3-5 business days via USPS 3-8 business days via FedEx SmartPost |
1-3 business days via FedEx |
Canada | 5-10 business days without tracking | 1-5 business days via FedEx |
Worldwide | 10-20 business days without tracking | 1-5 business days via FedEx |
We think quality should speak for itself. Therefore we only charge shipping on one off orders. Basically this means that For everything you order above 100$ on AmrapPro, shipping is on us!
Domestic shipping (USA) for orders under $100: $4.95
International shipping for orders under $100: $9.95
You will be send an e-mail once your item is printed and sent out for delivery. From there our tracking kicks in. You will automatically receive an e-mail that your item is coming plus a tracking code for it.
We are very sorry to hear about the custom fee, however it is beyond our control. This is not a fee imposed nor collected by our company. Unfortunately some governments randomly pick packages they check and decide to charge extra for import.
Sorry for any inconvenience caused, but there is literally nothing we can do about this.